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This page has not been translated. Please go to PBGC.gov's Spanish home page for more information available in Spanish.

Esta página no ha sido traducida. Por favor vaya a la página principal del sitio de español de PBGC para ver información disponible en español.

Customer Service Pledge

Our customers deserve our best efforts as well as our respect and courtesy.

  • On the first call from you, our customer, we will say:
    • What can be done immediately and what will take longer,
    • When it will be done, and
    • Who will handle your request.
  • We will call you if anything changes from what we first told you, give you a status report, and explain what will happen next.
  • We have staff available to answer your calls. Visit our Contact Us page for hours and more information.
  • We will acknowledge your letters within one week of receipt.
  • PBGC Customer Service Plan
Last Updated: September 10, 2021