The Customer Contact Center will operate Monday through Friday at 8:00 a.m. – 6:00 p.m. Eastern Time until March 2022.
PBGC’s Customer Contact Center phone system is currently experiencing high call volumes. As a result, you may experience longer than normal wait times.
We apologize for the inconvenience and thank you for your patience.
2021 Retiree Update
For year-end tax information related to your PBGC payment, please see our 2021 Retiree Update.
Based on your feedback, PBGC has improved your online experience with extra security and easier access, partnering with Login.gov to protect your personal information when conducting business with PBGC online.
You are eligible for a MyPBA account if you are owed benefits from a plan that has been trusteed by PBGC. This includes customers currently receiving benefits as well as those entitled to future benefits.
New and existing My Pension Benefit Access (MyPBA) account users, must create a Login.gov account to gain access to the enhanced version of MyPBA. The Login.gov authentication security process is used to verify your identity and protect your personal information. Once you create your Login.gov account, it will take approximately 20 minutes for your new MyPBA account to be ready. When complete, you will be able to access your MyPBA account information. With this new account, your password will not expire.
For the best experience, please use Microsoft Edge or Google Chrome
Questions? See the MyPBA FAQs.
Here’s what you’ll need to register:
- Valid Email Address
- Phone Number (mobile preferred)
- Current State-Issued ID (picture of the front and the back)
Enjoy these benefits:
- View your 1099-R tax form
- Obtain a letter that verifies your PBGC income
- Update your address, contact, and banking information
- Update your federal tax withholding
- Request a benefit estimate
- Apply for benefits