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This page has not been translated. Please go to PBGC.gov’s Spanish page for more information available in Spanish.

Esta página no ha sido traducida. Por favor, haga clic aquí para ir a la página principal del sitio de español.

Contact Us

Speech and Hearing Impaired

TTY imageIf you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

 

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Workers, Retirees, & Beneficiaries

Workers, Retirees, & Beneficiaries in Single-Employer Plans

If PBGC is responsible for your pension benefit, or if you are a beneficiary entitled to current or future benefits administered by PBGC, contact us:

 

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MyPBA: My Pension Benefit Access

Our secure online service allows you to update your contact information, apply for pension benefits, or perform other self-service options.

 

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Call: 1-800-400-7242

PBGC Customer Contact Center hours are 8:00 a.m. to 6:00 p.m. Eastern Time, Monday – Friday (except federal holidays).

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

International callers on mobile phones call 1-800-400-7242. If calling from a landline, please call 202-326-4000, and press “0” for a Customer Service Representative.

To help us serve you best, please have the following information available when you call:

  • Your full Social Security Number.
  • Your plan's name or number, which can be found in the upper right corner of correspondence from PBGC.

 

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Need Another Way to Get in Touch with PBGC?

To help our customers communicate with us during this time of high call volume and tax-related requests, we’ve created a way for you to email us completed forms and requests without calling the 1-800 number. 

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Fax: 202-229-4047

When faxing include your full name, customer ID, or the last four digits of your social security number at the top of each document, along with your request. Please allow four to six weeks for PBGC to respond to your request. 

 

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Mailing Address

PBGC
PO Box 151750
Alexandria, VA 22315-1750

Include your full name, customer ID, or the last four digits of your Social Security number at the top of each document, along with your request. Please allow four to six weeks for PBGC to respond to your request.

 

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Experiencing an Unresolved Service Issue with PBGC?

If you have repeatedly called or written to PBGC and have not received a response, please contact the PBGC Problem Resolution Officer for Participants.

 

Workers, Retirees, & Beneficiaries in Multiemployer Plans

A multiemployer plan is created through a collective bargaining agreement between employers and a union. The employers are usually in the same or related industries, such as transportation, construction, mining, and hospitality. If you are in a private-sector multiemployer plan and have a question for PBGC, contact us:

 

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Call: 202-229-6047

International callers on mobile phones call 1-800-400-7242. If calling from a landline, please call 202-326-4000, and press “0” for a Customer Service Representative.

Please include the full name of the multiemployer plan when contacting us.

 

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Employers & Practitioners

If you are an employer offering a defined benefit plan to your employees or a pension professional, actuary, or practitioner responsible for the administration of a plan covered by ERISA, contact us:

 

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Call: 1-800-736-2444

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

PBGC Practitioner Contact Center hours are 8:00 a.m. to 5:00 p.m. Eastern Monday – Friday (except federal holidays).

 

 

 

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Legislative Affairs & Media

If you need to contact our Office of Policy & External Affairs (OPEA) for congressional and legislative, press and media, public relations, or related inquiries, please see the below information:

For congressional inquiries, please contact Legislative Affairs:

 

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Call: 202-229-4223

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

 

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Fax: 202-229-4224

 

For media inquiries, please contact Public Affairs:

 

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Call: 202-229-4343

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

 

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Fax: 202-229-4344

OPEA hours are 9:00 a.m. to 5:00 p.m. Eastern Time, Monday – Friday (except federal holidays).

Last Updated: May 17, 2022