- Workers, Retirees, & Beneficiaries in Single-Employer Plans
- Workers, Retirees, & Beneficiaries in Multiemployer Plans
- Employers & Practitioners
- Legislative Affairs & Media
Workers, Retirees, & Beneficiaries
Workers, Retirees, & Beneficiaries in Single-Employer Plans
If PBGC is responsible for your pension benefit, or if you are a beneficiary entitled to current or future benefits administered by PBGC, contact us:
Our secure online service allows you to update your contact information, apply for pension benefits, or perform other self-service options.
The My Pension Benefit Access (MyPBA) application will undergo a systems upgrade starting Thursday, July 15 through Friday, July 16, 2021. The Customer Contact Center will close at 12:00 PM EDT on Thursday, July 15 and reopen on Monday, July 19 at 9:00 AM EDT.
During the week of July 19 through July 23, the Customer Contact Center will temporarily operate 9:00 AM to 6:00 PM EDT.
Thank you in advance for your patience as we work on improving your experience with PBGC.
TTY/ASCII (American Standard Code for Information Interchange) users, call the federal relay service toll-free at 1-800-877-8339 and ask to be connected to 1-800-400-7242.
International callers on mobile phones call 1-800-400-7242. If calling from a landline, please call 202-326-4000, and press “0” for a Customer Service Representative.
PBGC Customer Contact Center hours are 8:00 a.m. to 7:00 p.m. Eastern Time, Monday – Friday (except federal holidays).
To help us serve you best, please have the following information available when you call:
- Your full Social Security Number.
- Your plan's name or number, which can be found in the upper right corner of correspondence from PBGC.
When faxing include your full name, customer ID, or the last four digits of your social security number at the top of each document, along with your request. Please allow four to six weeks for PBGC to respond to your request.
PBGC
PO Box 151750
Alexandria, VA 22315-1750
Include your full name, customer ID, or the last four digits of your Social Security number at the top of each document, along with your request. Please allow four to six weeks for PBGC to respond to your request.
Workers, Retirees, & Beneficiaries in Multiemployer Plans
A multiemployer plan is created through a collective bargaining agreement between employers and a union. The employers are usually in the same or related industries, such as transportation, construction, mining, and hospitality. If you are in a private-sector multiemployer plan and have a question for PBGC, contact us:
International callers on mobile phones call 1-800-400-7242. If calling from a landline, please call 202-326-4000, and press “0” for a Customer Service Representative.
Please include the full name of the multiemployer plan when contacting us.
Service Problems
PBGC's Customer Contact Center can handle most of your service needs, including requests for changing your address, adjusting your federal income tax withholding, and obtaining PBGC forms.
If you have called or written to PBGC and have not received a response, please contact the PBGC Problem Resolution Officer for Participants.
PBGC Problem Resolution Officer (Participants)
1200 K Street, NW, Suite 10227,
Washington, DC 20005-4026
Employers & Practitioners
If you are an employer offering a defined benefit plan to your employees or a pension professional, actuary, or practitioner responsible for the administration of a plan covered by ERISA, contact us:
TTY/ASCII (American Standard Code for Information Interchange) users, call the federal relay service toll-free at 1-800-877-8339 and ask to be connected to 1-800-736-2444.
PBGC Practitioner Contact Center hours are 8:00 a.m. to 5:00 p.m. Eastern Monday – Friday (except federal holidays).
Legislative Affairs & Media
If you need to contact our Office of Policy & External Affairs (OPEA) for congressional and legislative, press and media, public relations, or related inquiries, please see the below information:
For congressional inquiries, please contact Legislative Affairs:
TTY/ASCII (American Standard Code for Information Interchange) users, call the federal relay service toll-free at 1-800-877-8339 and ask to be connected to 1-202-229-4223.
For media inquiries, please contact Public Affairs:
TTY/ASCII (American Standard Code for Information Interchange) users, call the federal relay service toll-free at 1-800-877-8339 and ask to be connected to 1-202-229-4343.
OPEA hours are 9:00 a.m. to 5:00 p.m. Eastern Time, Monday – Friday (except federal holidays).