Please choose the category that best describes you:
Worker or Retiree
You can mail us at PBGC, Office of Benefits Administration, P.O. Box 151750, Alexandria, VA 22315-9923; email firstname.lastname@example.org; or fax us at 202-326-4047. PBGC will respond to your letter, email, or fax within 5-10 business days.
You can call our Customer Contact Center at 800-400-7242. TTY/ASCII: 800-877-8339, ask to be connected to 800-400-7242. Our hours are 8 a.m. to 7 p.m. Eastern Time, Monday - Friday except federal holidays. The Customer Contact Center will also be open on Saturdays from 9 a.m. to 1 p.m. EST. (with the exception of April 1 for scheduled maintenance) until April 29, 2017.
During Saturday hours, customer service representatives will be able to perform these services ONLY:
- Contact information change (such as address, telephone, or email)
- Payment destination change (start, stop, or change direct deposit)
- Request income verification letter
- Request reprint of 1099-R
- MyPBA password reset
Plan Sponsor, Administrator or Other Practitioner
1-800-736-2444 or (202) 326-4242
PBGC Practitioner Contact Center hours are 8 a.m. to 5 p.m. Eastern Time, Monday - Friday (except Federal holidays).
TTY/ASCII (American Standard Code for Information Interchange) users, call the federal relay service toll-free at 1-800-877-8339 and ask to be connected to 1-800-736-2444.
We're working with the rest of government to improve Federal websites. We're engaging with customers to identify at least two customer-facing services that should be considered for the new data content policies and optimized for mobile use. To help us with this initiative, please read the questions below and e-mail your answers to email@example.com. We appreciate your input, thanks.
To help us do a better job of serving you:
- What PBGC data or content should PBGC make more readily available?
- Which PBGC online service or data would you like to be easier to use?
- Which PBGC service would you like to use on your mobile device?