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This page has not been translated. Please go to PBGC.gov's Spanish home page for more information available in Spanish.

Esta página no ha sido traducida. Por favor vaya a la página principal del sitio de español de PBGC para ver información disponible en español.

MyPBA help

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MyPBA explained

MyPBA (My Pension Benefit Access) is a secure online portal available 24/7 that lets you manage your PBGC-trusteed pension account—including viewing tax forms, updating info, requesting benefit estimates, applying for benefits, and more.

Who can use MyPBA and when

  • Available to participants in plans where PBGC is the trustee both current beneficiaries and those eligible for future benefits.
  • You can sign up once PBGC has loaded your plan data.

What you can do in MyPBA

  • View, download, or print your 1099-R
  • Enroll in or modify your electronic
    direct deposit information
  • Update your federal tax withholding elections
  • View your benefit determination letter and 
    lump sum amount (if applicable and not 
    yet receiving monthly payments)
  • Request a pension benefit estimate
  • Apply for retirement benefits if you're 
    within 180 days of eligibility
  • Designate or update your beneficiary information
  • Change your mailing address, phone number, or email

Benefits (or advantages) of online transactions

  • Faster processing than paper forms
  • Secure and confidential
  • Immediate confirmation with date/time stamps
  • Improved accuracy and speed

How to sign up

  • You'll need: an email, SSN, phone number (mobile preferred), PBGC case number, and a current state-issued ID.
  • Sign up via Login.gov; account activation may take 20–30 minutes.
  • If Login.gov verification fails, you can request a MyPBA PIN via "Get Help at PBGC MyPBA." Support is also available if you lack a U.S. ID or phone.

Who can't use MyPBA

  • You cannot sign up before PBGC has loaded your plan data.
  • You must have unique login credentials (email can’t be shared on Login.gov).
  • The email used must not already be linked to another Login.gov account.

Technical help

  • Use supported browsers (Edge or Chrome) for the best experience.
  • Clear your browser cache if you encounter issues during Login.gov verification.
  • If Login.gov fails to verify your identity, choose the "Get Help at PBGC MyPBA" link to request a PIN. PBGC cannot override Login.gov identity checks.

Contact & support

Still stuck after trying the above steps? Call the Customer Contact Center, or reference the MyPBA/Login.gov User Guide.

Email and mailing communications

If we have your email address on file, some communications will be sent by email instead of postal mail. Communications that must be mailed will be sent if we have a valid mailing address on file.

PBGC only sends emails related to your benefits or possible benefits. We do not and will never send marketing or other non-essential emails.

To receive email communications, you must have a unique email address on file that matches your Login.gov email. Email addresses cannot be shared between multiple MyPBA accounts (including spouses). Shared or duplicate email addresses may prevent you from receiving communications.

Update your email address

You can add or update your email address by:

  • Following the instructions on Emailing PBGC
  • Calling the PBGC Customer Contact Center at 1-800-400-7242

Update your mailing address

You can update your mailing address by:

If you are not receiving communications and would like to receive updates from PBGC, please make sure your email and mailing address are up to date. 

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