Frequently Asked Questions
If you are currently receiving a PBGC benefit, you can get an income verification letter immediately through our online system, MyPBA.
If you don’t have a MyPBA account, call us at 1-800-400-7242. We’ll help you set up your account, and you can get your letter right away.
We can’t issue income verification letters for participants who received their benefit as a lump-sum payment or who are not currently receiving a pension benefit payment.
You have instant access to your income verification letter using your MyPBA account.
All written requests for income verification letters are fulfilled within 10 working days; please allow additional time for mail delivery. Send your signed and dated written request to:
Office of Benefits Administration
P.O. Box 151750
Alexandria, VA 22315-1750
Be sure to include your PBGC customer identification number and pension plan number, which you will find at the top right of letters you received from PBGC.
You may also fax your request to 1-202-229-4047.
Generally, PBGC will provide proof of your monthly pension benefit payment. However, there are times when a third-party is looking for more information – such as the net payment amount, form of benefit, and benefit payment end date. For these types of requests, PBGC provides a separate statement with this information.
PBGC can provide proof of your PBGC pension benefit to an agent, or a guardian under an approved power-of-attorney. With written consent from you, your agent, or your guardian, we will send your income verification to a third-party requestor. Without consent, PBGC will not be able to provide your pension benefit information to the third-party requester.