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IT Modernization Projects

PBGC embarks on IT modernization initiatives to improve meeting our PBGC Strategic Goals of:

  • Preserve plans and protect pensions of covered workers and retirees
  • Pay pension benefits on time and accurately
  • Maintain high standards of stewardship and accountability

The outcomes of these initiatives stabilize and advance underlying technology, strengthen cybersecurity and privacy, streamline processes, enhance user experience, and provide high-quality service to plan sponsors, workers and retirees. Below are highlights of top-priority IT initiatives deemed significant enough to warrant public awareness by the CIO as part of the Executive Management Committee, that are post budget decisional, not procurement-sensitive, and do not include classified or personally identifiable related information.

Acquisition Management System (AMS):

Project Agile
Approach
Budget Year Cost Target Completion
AMS Yes FY2022 $11,000,000.00* On budget FY2025 On Schedule

What are we doing and why?

PBGC currently uses a combination different COTS products and Microsoft O365 tools for performing procurement activities. After months of analysis and market research PBGC has embarked on implementing a single integrated Software-as-a-Service solution (Technology), starting with a complete Business Process Engineering (Process), and improving the way Acquisition Professionals (People) perform procurement functions. This seamless end-to-end procurement solution targets to modernize the procurement functions, strengthen management and internal controls with transparency, improve procurement and data integrity, and maintain continuous updates to technology and cybersecurity.


* Represents rounded implementation costs only; Infrastructure costs such as hosting, licensing, etc. are not included.

CIO Comments

The AMS Project aims to transform PBGC’s end-to-end procurement process and technology into modern procurement practices for PBGC’s acquisition team and stakeholders. Success of this project hinges on a newly engineered process that involves all stakeholder input, identifying all interfaces upfront, a clear Minimal Viable Product, smart data and document migration plan, and continuous stakeholder involvement and communication. The People, Process and Technology approach is to achieve Strategic Goal 3: Maintain High Standards of Stewardship and Accountability, specifically “Improving procurement activities."

Benefit Calculation and Valuation (BCV) Phase 4:

Project Agile
Approach
Budget Year Cost
Projected                       Actual     
 Completion
Target                              Actual
BCV Phase 4 Yes FY2022 $7,097,089.00* $7,097,089.00* Q2 FY2024 Q1 FY2024

What are we doing and why?

In BCV Phase 4, PBGC intends to improve customer service by providing online estimate capability for participants. Additionally, PBGC will modernize the following BCV component-functionalities: advanced reporting and actuarial review capabilities, benefit calculation for Missing Participant plans, web-based present value factor calculator and data integration with PBGC customer systems. These modernization efforts will provide a foundation for enabling expanded customer self-service, improve ease of use, improve data integrity and ensure consistency and accuracy of calculations.


* Represents rounded implementation costs only; Infrastructure costs such as hosting, licensing, etc. are not included.

CIO Comments

The BCV Phase 4 project delivered on budget and a little early, enabling eligible PBGC retirees to run online benefit estimates in the MyPBA self-service system. This capability is a major milestone in PBGC’s continued strive to improve customer service to our participants.

Benefit Calculation and Valuation (BCV) Phase 5:

Project Agile
Approach
Budget Year Cost Target Completion
BCV Phase 5 Yes FY2023 $9,000,000.00* On budget FY2025 On schedule

What are we doing and why?

BCV Phase 5 is the final phase of the BCV Modernization, where PBGC intends to modernize its database building tools and further enhance the customer experience with improved benefit estimate capabilities for participants. Additionally, PBGC will automate the actuarial review process to improve the auditability and efficiency of the actuarial valuation process and will deliver a new web factor calculator module that will modernize the calculation of actuarial factors such as early/late retirement factors and form conversion factors.


* Represents rounded implementation costs only; Infrastructure costs such as hosting, licensing, etc. are not included.

CIO Comments

This final BCV Phase 5 project concludes the elimination of End of Service Life challenges and successfully places the system in continuous product improvement to respond to retirees and OBA’s customer service needs.

Transformational Pension Insurance Modeling System (T-PIMS) for Single Employer (SE) Program:

Project Agile
Approach
Budget Year Cost Target Completion
T-PIMS (SE) Yes FY2021 $9,700,000.00* On budget Q4 FY2024 On Schedule

What are we doing and why?

PBGC is implementing a new Transformational Pension Insurance Modeling System (T-PIMS) for the Single Employer (SE) Program to replace a 20+ year old legacy on-premises system. T-PIMS will use the latest cloud technology that improves modeling performance, scalability, stability, ease of maintenance, strengthen PBGC’s security posture, and streamline maintenance and operations, while increasing the flexibility to respond to legislative/regulatory demands and throughput of economic forecasts and financial projections. The foundations of this project will enable future enhancements to address Multiemployer (ME) models in the future.


* Represents rounded implementation costs only; Infrastructure costs such as hosting, licensing, etc. are not included.

CIO Comments

This modernization effort will continue PBGC’s move to cloud-hosted solutions. In addition, PBGC envisions the implementation of a parameter driven solution that will support the annual projection needs of PBGC and improve PBGC’s ability to respond to queries from external stakeholders. T-PIMS is expected to transform PRAD’s people, process, and technology capabilities to meet its contribution to PBGC’s Strategic Goal 1: Preserve plans and protect the pensions of covered workers and retirees.

Benefit Calculation and Valuation (BCV) Phase 3:

Project Agile
Approach
Budget Year Cost
Projected                       Actual     
 Completion
Target                             Actual
BCV Phase 3 Yes FY2021 $8,500,000.00* $8,500,000.00* Q2 FY2023 Q1 FY2023

What are we doing and why?

In BCV Phase 3, PBGC intends to improve customer service by providing online estimate capability for participants and enhance the security of BCV applications by reducing the use of Social Security Numbers. Additionally, PBGC will modernize the following BCV component-functionalities: benefit statement design, actuarial calculation functions and data transfer capabilities. These modernization efforts will provide a foundation for enabling expanded customer self-service, enhance data security, improve ease of use, improve data integrity and ensure consistency and accuracy of calculations.


* Represents rounded implementation costs only; Infrastructure costs such as hosting, licensing, etc. are not included.

CIO Comments

The BCV Phase 3 project will continue to improve the underlying technology, data security, and system interfaces, resulting in efficient internal PBGC operations and further enhance online customer service for the participants we serve. The project was successfully completed in Q1 FY2023 (early December) within schedule, within cost and with quality. Features included reducing the use of SSN, participant search capabilities in Web Recalculation, Statement Design, improved Data Validation, and the critical calculation authoring functions.

Transition to IPv6:

Project Agile
Approach
Budget Year Cost Target Completion
Transition to IPv6 No FY2022 $450,000.00 On budget TBD On hold

What are we doing and why?

In order to establish a modern and scalable network infrastructure and to ensure compliance with OMB memo M-21-07, "Completing the Transition to Internet Protocol Version 6 (1Pv6)", PBGC will update its infrastructure hardware and configuration to transition from IPv4 to IPv6. No later than FY2023, all new networked Federal information systems at PBGC will be IPv6-enabled at the time of deployment, and PBGC’s intent is to phase out the use of IPv4 for all systems by FY2025 to the extent possible and practical.

CIO Comments

This project is on-hold until Microsoft Azure for Government, one of PBGC’s primary IaaS/PaaS cloud providers, supports a single-stack IPv6 implementation for its major infrastructure components. PBGC is monitoring Microsoft’s roadmap and progress on this front closely and will pick up the IPv6 effort again once there is sufficient vendor support.

ONR-OGC Case Management Modernization:

Project Agile
Approach
Budget Year Cost Target Completion
ONR-OGC Case Management Modernization Yes FY2020 $7,950,000.00* On budget FY2023 On Schedule

What are we doing and why?

This project implements a Case/Legal Management System (CLMS) to modernize and replace the existing Risk and Early Warning Management (RMEW) and Legal Edge for Windows (LEW) systems. These systems currently are used within the Office of Negotiations and Restructuring (ONR) and the Office of General Counsel (OGC) to manage cases/legal matters and to provide document management and workflow functionality. The existing COTS solutions have reached end-of-service-life, are heavily customized and require significant effort to maintain. To address these challenges, the project will migrate the existing capabilities to a new, modernized solution that will be based in the Microsoft Azure Cloud environment, maximize COTS functionality, and utilize Microsoft Dynamics for core business functionality.

* Represents implementation costs only; Infrastructure costs such as hosting, licensing, etc. are not included and are part of enterprise costs.

CIO Comments

This project continues PBGC’s migration of mission critical applications to the Microsoft Azure Cloud and Microsoft Dynamics environments, replacing highly customized legacy systems with configurable solutions. This will improve PBGC operational efficiency through better data capture management and use.

Previously completed IT Modernization projects

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