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This page has not been translated. Please go to PBGC.gov’s Spanish page for more information available in Spanish.

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Experiencing an Unresolved Service Issue with PBGC?

If you have repeatedly called or written to PBGC and have not received a response, please contact the PBGC Problem Resolution Officer for Participants.

 

mail

Mailing Address

PBGC Problem Resolution Officer (Participants)
1200 K Street, NW, Suite 10227,
Washington, DC 20005-4026

 


Privacy Act Statement:
The Privacy Act of 1974, as amended, 5 U.S.C. § 552a requires PBGC to give you this notice when collecting information from you. PBGC uses the information we collect here, which includes your name, contact information, and reason for contacting PBGC, to identify you in PBGC systems and contact you in response to your inquiry. Your response is voluntary. However, failure to provide information to PBGC, including your name, contact information, and reason for contacting PBGC, may delay or prevent PBGC from contacting you.

PBGC may release information about you to other individuals and entities when necessary and appropriate under 5 U.S.C. § 552a(b) of the Privacy Act, including to PBGC contractors addressing customer inquiries; to comply with Federal laws requiring disclosure of the information contained in our records; to facilitate statistical research, and audit or investigative matters. 

PBGC may also release information about you to appropriate federal, state, local or tribal law enforcement agencies when PBGC becomes aware of a possible violation of civil or criminal law. If PBGC, an employee of PBGC, the United States, or another agency of the United States, is involved in litigation, PBGC may provide relevant information about you to a court or other adjudicative body or to the Department of Justice when it represents PBGC. PBGC may also provide information about you to the Office of Management and Budget in connection with review of private relief legislation or to a Congressional office in response to an inquiry that office makes about you at your request. This information may also be disclosed for any of the PBGC general routine uses as published in the Federal Register.

PBGC publishes notices in the Federal Register that describe in more detail when information about you may be made available to others. A copy of the most recent Federal Register notice may be obtained online at PBGC.gov/privacy. 

Last Updated: February 3, 2022