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PBGC website policies and procedures

The Pension Benefit Guaranty Corporation (PBGC) has developed this page to describe its compliance with the Office of Management and Budget Policies for Federal Public Websites. To learn more about PBGC, visit About PBGC.

One goal of PBGC is to communicate effectively with our customers and stakeholders. Another goal is to enable customers and stakeholders to interact electronically with PBGC to the greatest extent possible, whether to complete transactions or review information on PBGC's website.

We ask for your full support of these standards, and we welcome your comments and suggestions. These policies and procedures page will evolve as needed to address new and emerging technologies. Please send comments to

Accessibility statement

In compliance with Section 508 of the Rehabilitation Act, PBGC is committed to providing access to its web pages to all people-disabled or not-seeking information about PBGC. According to its policies for accessibility, the agency shall take appropriate steps to ensure effective communication with applicants, participants, personnel of other Federal entities, and members of the public.

Accessibility is an ongoing effort, and we seek to improve our site by providing regular training for the employees who write our content, create our documents, and build our website.

Our accessibility standards

We design our web pages to meet or exceed the Section 508 standards, which are the technical requirements that ensure we’re complying with federal Section 508 law. We also conform to the World Wide Web Consortium (W3C, the web's governing body) and their Web Content Accessibility Guidelines (WCAG) 2.0, which can be found on the W3C website. We meet Level AA standards, which means our content is accessible to most people in most circumstances.

Accessibility help, feedback and formal complaints

Email us at for formal complaints about the accessibility of or any other PBGC-managed sites you visit.

For general accessibility questions you may contact the agency’s Section 508 Program Manager, Angela Watkins.

If you use assistive technology (such as a Braille reader, a screen reader, or TTY) and the format of any material on this website interferes with your ability to access information, please contact us. Our team is available to respond to your questions, comments, or concerns.

When contacting us, please include:

  • a description of the problem and any information that isn’t accessible;
  • the assistive technology you are using, if any;
  • the preferred format in which to receive the material;
  • the web address of the requested material; and
  • your contact information.

Note: TTY/ASCII users may call 711.

Commenting policy

We welcome your comments and hope that our conversations here will be polite. You are responsible for the content of your comments.

PBGC encourages the free expression of ideas on its social media sites. However, comments will be deleted or not posted if they contain any of the following:

  • violent, obscene, profane, hateful, or racist comments
  • comments that threaten or harm the reputation of any person or organization
  • advertisements or solicitations of any kind
  • comments that suggest or encourage illegal activity
  • off-topic posts or repetitive posts that are copied and pasted
  • personal information including, but not limited to, email addresses, telephone numbers, mailing addresses, or other personal identifiers

In short: be nice and add to the discussion. If you continually violate this policy, we may limit your ability to comment in the future. If you have any questions or comments about this policy, please email us at

Website inquiries

Please direct problems with content, technology, or data to

Small businesses inquiries

Small businesses interested in contracting opportunities with us should visit the Procurement Opportunities webpage.

PBGC contacts

Visit the Contact Us page for our mailing address and additional contact information.

FOIA inquiries

The Pension Benefit Guaranty Corporation is required under the Freedom of Information Act (FOIA) to disclose records requested in writing by any person, unless the records or parts of the records are protected by any of nine exemptions in the law. The Department of Justice offers the full text of the Freedom of Information Act.

To request information under FOIA, please see the Pension Benefit Guaranty Corporation's FOIA Program site. For information about what PBGC can release, please see our Privacy Policy and the text of the Privacy Act of 1974.


For summary statistical data about equal employment opportunity complaints filed with the agency and written notification of "whistleblower" rights and protections as required by the No Fear Act of 2002, visit the Pension Benefit Guaranty Corporation's No FEAR Act Data page.


Some materials on this site have been contributed by private individuals, companies, or organizations and include a copyright notice. To use these copyrighted materials, the user must contact the copyright owner and obtain the appropriate permission required under U.S. copyright law. 

Links may be made to the PBGC Website from personal and organizational Web pages. PBGC requests that users link to the PBGC Website rather than downloading materials from the PBGC site to another Web server so that viewers always will have access to the most up-to-date information.

PBGC materials shall not be used to state or to imply the endorsement of PBGC or any PBGC employee or contractor of a commercial product, service, or activity. Similarly, PBGC materials shall not be used in any manner that might mislead the public.

Information quality

PBGC is committed to providing quality information on its website. PBGC complies with its own Information Quality Guidelines to ensure and maximize the quality, utility, objectivity, and integrity of the information it disseminates to members of the public.

Linking policies

This website contains hyperlinks to information created and maintained by other public and private organizations. Where these links exist, they add value to the site by providing visitors with additional information about topics and eliminating duplicate content.

PBGC does not control or guarantee the accuracy, relevance, timeliness, or completeness of information on websites linked to from Links to particular items in hypertext are not intended as endorsements of any views expressed, products or services offered on outside sites, or the organizations sponsoring those sites. Requests to add links or inquiries about linking criteria should be directed to

Outage notifications

PBGC will make every effort to inform website visitors of upcoming outages to or any of the applications available through, including e-4010, missing participant search, trusteed plan search, MyPBA, and My PAA. Outage notifications regarding MyPBA will be located on the MyPBA login page. Outage notifications regarding My PAA will be located on the My PAA login page. Outage notifications regarding or any of the applications located on will be located in the "News and Highlights" section or elsewhere as appropriate. PBGC will provide as much information as possible about the outage, including expected duration and estimated return to service.

Use of photographs, images, charts, text, and downloadable software on PBGC websites

PBGC’s website content, including photographs, images, charts, text, and downloadable software is owned either by PBGC or by third parties who have granted PBGC permission to use the content. PBGC cannot grant you permission for content that is owned by third parties. You may only copy, modify, distribute, display, or use, in any other way, content on PBGC websites with the express written permission of PBGC.

Records management

PBGC manages website records in accordance with federal policies and NARA guidance related to web recordsView PBGC's Records Schedule.


Visit or the Code of Federal Regulations section of PBGC's website to search for regulations issued by PBGC.


The PBGC website includes a search box on every page. The search function permits the searching of all PBGC content, displays search results in order of relevancy to search criteria, and provides quick response times. In addition, PBGC provides a separate search for finding unclaimed retirement benefits.

Security and privacy

See the Privacy@PBGC web page for information about how PBGC is committed to protecting the privacy of individuals using our website.


This system is made available by an agency of the United States Government and is in accordance with PBGC's disclaimer in reference to documents available on this server.

Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or any agency thereof. The views and opinions of originators expressed herein do not necessarily state or reflect those of the United States Government or any agency thereof.

We reserve the right to make all decisions in regard to what material is added to the PBGC website, including the right to reject submissions.

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