| (Dollars in millions) | September 30,2001 | September 30,2000 |
|---|---|---|
| 2001 | 2000 | |
| Balance at beginning of year | $414 | $479 |
| Changes in allowance | ||
| Losses from financial assistance | $269 | $26 |
| Financial assistance granted (previously accrued) | $-4 | $-91 |
| Balance at end of year | $679 | $414 |
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