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Retirement matters Blog

Update: Open Government at PBGC
PBGC Public Affairs
Monday October 19, 2015

In case you missed it, we’ve added five new data sets to our Open Government webpage since our last post:

  • PBGC Appeals Board Data
    This data shows the number of appeals opened and closed, average number of days to close an appeal, percent of appeals with a decision change, and current number of appeals for FY 2006 through 2015.

  • PBGC Customer Satisfaction
    This spreadsheet contains a graphical depiction of PBGC's customer satisfaction index for FY 2013 through FY 2015. PBGC uses the ForeSee CXA survey methodology to ensure customer ratings are objective. ForeSee CXA is a recognized standard throughout government and industry and is based on a 0-to-100 score. Customer satisfaction surveys are presented to visitors throughout the year to measure overall customer satisfaction and their satisfaction with our PBGC.gov website. This data set will be updated annually.

  • Annual Performance Report Summary
    The table includes an Annual Performance Report Summary of PBGC Measures and Activities. It will be updated annually.

  • PBGC.gov Website Analytics
    This is a collection of web analytics information for PBGC.gov. This list will be updated annually.

  • PBGC FOIA Requests
    This FOIA.gov webpage lists the active, pending, received, and processed FOIA requests. The page is updated annually.

By presenting this information in a downloadable format, these data sets are easily accessible to the public. Additionally, the data sets increase agency accountability and improve public knowledge of the agency’s operations.

We invite you to visit the webpage and check out the new data sets. As a reminder, please direct feedback to Opengov@pbgc.gov.