PBGC receives and stores personal identifying and other information submitted by an individual when the individual registers and uses PBGC's online services for workers and retirees (MyPBA) and for practitioners (My PAA and e-4010).
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, PBGC has put in place physical, electronic, and managerial procedures to protect the information that it collects and stores on MyPBA. The security of the information individuals input into MyPBA is protected during transmission using Secure Sockets Layer (SSL) encrypting software. PBGC also keeps a log of all transactions and data that submitted via the MyPBA application in order to (1) provide efficient customer service; (2) provide adequate audit records, and (3) process data transactions or requests.
PBGC may disclose personal information only if PBGC is required to do so by law or if PBGC in good faith believes that such action is necessary to: (1) comply with the law or with legal process; (2) protect and defend its rights and property; (3) protect against misuse or unauthorized use of MyPBA; or (4) protect the personal safety or property of its users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).
Some participants have asked whether, instead of using MyPBA, they may send requested information to PBGC via email. Although this is permissible, PBGC does not recommend the use of email for sending personal information such as Social Security Number, bank account number, home phone number, or address. Rather, if you do not wish to use MyPBA, we suggest that you contact PBGC by telephone or regular mail. See the PBGC Contact Information page for addresses and telephone numbers.
