| (Dollars in millions) | September 30, | |
|---|---|---|
| 2003 | 2002 | |
| Balance at beginning of year | $ 775 | $ 679 |
| Changes in allowance | ||
| Losses from financial assistance | $ 480 | $ 101 |
| Financial assistance granted (previously accrued) | $ (5) | $ (5) |
| Balance at end of year | $ 1,250 | $ 775 |
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